Welcome to SellMyPension.co.uk (“we,” “us,” “our”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website.
By using SellMyPension.co.uk, you agree to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please do not use our website.
Who We Are
SellMyPension.co.uk is an introducer service that connects individuals with FCA-regulated pension specialists. We do not provide financial advice or handle pension funds directly.
For any privacy-related concerns, you can contact us at:
Email: help@sellmypension.co.uk
What Information We Collect
When you use our website, we may collect the following types of personal data:
Information You Provide to Us
- Name
- Email address
- Phone number
- Pension provider name
- Any other details you submit via our contact forms
Information We Collect Automatically
- IP address to help us understand site usage
- Device and browser data to improve website performance
- Cookies and tracking data, which are detailed in our Cookies Policy
We only collect the necessary information to connect you with a pension specialist.
How We Use Your Information
We use your personal data for the following purposes:
- To connect you with FCA-regulated pension specialists based on your enquiry
- To provide customer support and respond to your requests
- To improve our website experience by analysing user behaviour
- To comply with legal obligations such as fraud prevention
We do not provide financial advice, process pension transfers, or handle pension funds.
Who We Share Your Information With
We only share your data with:
- FCA-regulated pension specialists to process your request
- Service providers such as website hosting or analytics to maintain our platform
- Regulatory bodies if required by law, such as The Pensions Regulator or the Financial Conduct Authority
We do not sell, rent, or share your data with third parties for marketing purposes.
How We Protect Your Information
We take data security seriously and implement:
- SSL encryption to secure your personal data
- Access restrictions to prevent unauthorised use
- Regular security monitoring to detect and prevent threats
Even with security measures, no online transmission is entirely secure. Use our site at your own risk.
Your Data Rights (GDPR Compliance)
Under UK GDPR, you have the following rights:
- Right to access: Request a copy of your personal data
- Right to rectification: Correct any inaccurate information
- Right to erasure (“right to be forgotten”): Request deletion of your data
- Right to restriction: Limit how we use your data
- Right to data portability: Transfer your data to another service
- Right to object: Stop us from processing your data in certain cases
To exercise your rights, email us at help@sellmypension.co.uk. We may need to verify your identity before processing your request.
How Long We Keep Your Data
We only keep your data for as long as necessary to:
- Provide our services, such as connecting you with pension specialists
- Comply with legal obligations, such as regulatory reporting
After this, we securely delete your data.
Cookies Policy
We use cookies to improve user experience. Cookies help us:
- Track website traffic
- Remember your preferences
- Improve our services
Managing Cookies: You can disable cookies in your browser settings, but some website features may not work properly.
Third-Party Links
Our website may contain links to third-party websites, such as FCA-regulated pension firms. We are not responsible for their privacy policies. Please review their policies before submitting any data.
Changes to This Privacy Policy
We may update this policy from time to time. The last update was on 16th February 2025.
If changes are significant, we will notify users via email or on our website.
Contact Us
If you have any concerns about how we handle your data, you can contact us at:
Email: help@sellmypension.co.uk
You can also contact the Information Commissioner’s Office (ICO) if you believe your data protection rights have been violated:The Information Commissioner’s Office (ICO)
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Phone: 0303 123 1113