At SellMyPension.co.uk, we are committed to maintaining the highest standards of transparency, integrity, and compliance in the way we operate. This code of practice outlines our principles and the standards we follow to ensure that users of our website receive a reliable and ethical service.
Our role is to introduce individuals to FCA-regulated pension specialists. We do not provide financial advice, manage pension funds, or handle financial transactions. We take our responsibilities seriously and ensure that all introductions are made to reputable firms that are authorised to provide pension-related services.
We are committed to ensuring that all information provided on our website is clear, accurate, and does not mislead users. We do not make exaggerated claims or offer guarantees regarding pension outcomes. Any financial decisions should be made after consulting a qualified professional.
We respect and protect the privacy of our users. Personal data is collected, processed, and stored in accordance with UK GDPR regulations. We only share user information with FCA-regulated firms for the purpose of processing enquiries. We do not sell, rent, or misuse personal data for marketing purposes.
We ensure that any firm we introduce users to is regulated by the Financial Conduct Authority and is authorised to provide pension-related services. We regularly review our partners to ensure they continue to meet regulatory requirements.
We do not engage in any activities that promote or facilitate pension fraud or unauthorised early pension access schemes. We strongly discourage users from engaging with any service that offers early pension access outside of HMRC-approved conditions.
We are dedicated to providing a high standard of customer service. If users have any questions, concerns, or complaints about our service, we encourage them to contact us directly. We will investigate and aim to resolve any issues fairly and promptly.
We continuously monitor regulatory changes and industry developments to ensure that our service remains compliant with all relevant laws and guidelines.
This code of practice is designed to ensure that SellMyPension.co.uk operates ethically, responsibly, and in the best interests of users. If you have any concerns or questions, please contact us at help@sellmypension.co.uk.